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Updating your Automatic Renewal Account

Updated

Credit cards expire; cars get bought or sold. You always have access to your account, to make changes and keep all your information up-to-date.            

 

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How can I add another user to my account or update my customer details?

If you want to add another member of your household to your account, so that they can receive reminders about their vehicle or driver’s license renewal, just follow these steps:

  • log into your account at autorenew.ca
  • click Edit, and choose Subscriptions from the menu
  • you can add a new user, or add corporate or driver’s license reminder information to your account
  • click Save

If you want to change your name or email address on your account, or choose a different registry to process your automatic renewals, just follow these steps:

  • log into your account at autorenew.ca
  • click Edit, and choose Customer Details from the menu
  • you can change your name or email on your account
  • you can choose a different registry office using the drop-down menu
  • click Save

 

How can I update the vehicle information on my account?

To make sure your account is up to date, and the right vehicles are renewed automatically for you from year to year, you can add or remove vehicles from your account by following these steps:

  • log into your account at autorenew.ca
  • click Edit, and choose Vehicles from the menu
  • to add a new vehicle:
    • fill in the details: plate number, registration number, vehicle type, first and last names on the registration, address
    • make sure the box to confirm you have valid insurance for your vehicle is checked                             
    • check the box if you are a Senior (to receive the Senior’s Discount!) or if your vehicle is fully electric (EV)
  • to delete a vehicle from your account: click the “X” in the top right corner of the vehicle listing
  • click Save

 

I’ve moved – how can I update my account?

Many registries across Alberta offer the Automatic Renewal Service, so if you change your location, you can update your account to continue to receive this service.

How can I update my shipping address?

  • log into your account at autorenew.ca
  • click Edit and choose Shipping Information from the menu
  • if your registry offers delivery options other than Customer Pickup, you can choose that as your preferred option, and add your delivery address
  • click Save

How can I change the registry office on my account?

  • log into your account at autorenew.ca
  • click Edit and choose Customer Details from the menu
  • choose a new registry from the crop-down menu
  • click Save

 

How can I update my credit card info on my account?

Because the Automatic Renewal Service is just that: automatic, it’s important to make sure the credit card information on your account is up to date, to ensure your automatic renewal goes smoothly every year. You can update your credit card information on your account by following these steps:

  • log into your account at autorenew.ca
  • click Edit and choose Payment from the menu
  • update your credit card details, including the expiry date and CVD number from the back of the card
  • click Save

Don’t want the automatic renewal charge to go through this time? You can pause or delete your account at any time.

 

How do I delete vehicles or users from my account?

Automatic Renewal Accounts are customer-managed, so you can access your account to add or delete users or vehicles whenever you want to!

  • log into your account at autorenew.ca
  • click Edit and choose the section you would like to update (for example, Subscriptions or Vehicles)
  • to delete a vehicle listing from your account, click the “X” in the top right corner of the vehicle listing
  • click Save

 

I just turned 65 – how do I update my account so that I get the Senior’s Discount?

Congratulations! Your years of experience qualify you for a discount!

Albertans 65 years old and older receive a 25% discount on personal registry services, which includes certain automatic vehicle registration renewals: Class 3 personal passenger vehicles, motorcycles, and ATVs.

It’s important to make sure your account is up to date to ensure you get your discount at the time your credit card is charged. Here’s how you can update your account to reflect your senior status:

  • log into your account at autorenew.ca
  • click Edit and choose Vehicles from the menu
  • check the box at the bottom of the vehicle listing to confirm you are a senior and qualify for the discount
  • click Save

 

My car is a fully-electric vehicle (EV) – how does that affect my automatic renewal?

As of February, 2025, the Government of Alberta has implemented a $200 annual tax on battery electric vehicles (EV). This tax is collected every year when you renew your vehicle registration, so it will also be a part of your automatic registration renewal.

What is this tax for?

The tax is meant to replace the fuel tax that drivers of gas vehicles pay every time they fill up their vehicles. Because the fuel tax is generally used for road maintenance and other public services, the EV tax ensures that drivers of electric vehicles are also contributing for these services.

The EV tax is only applied to fully-electric vehicles, so plug-in hybrids are not affected.

What happens if my automatic renewal account charges me the regular rate for my electric vehicle, and does not include the EV tax?

When your registry agent processes your automatic renewal, if your vehicle registration shows that your vehicle is an EV, but you were not charged the EV tax, the registry will refund your automatic renewal charge, and advise you to renew your vehicle in person or online.

How do I make sure my Automatic Renewal account accurately reflects my EV?

  • log into your account at autorenew.ca
  • click Edit and choose Vehicles from the menu
  • make sure to click the box at the bottom of your vehicle listing, confirming that the vehicle is fully electric. You must check the box for each vehicle on your account that is an EV.
  • click Save

 

 

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